What is Snomads?

THE STORY

Snomads started long before the name existed—back when two ski-obsessed seasonnaires, Ewan and Maks, met in the Austrian Alps  nearly two decades ago. What began as a shared love of deep snow, big mountains, and the people who chase them has grown into a chalet company built on passion, experience, and a very personal touch.

With more than 17 years in the ski industry, we’ve worn just about every hat possible: hosts, drivers, guides, managers, problem-solvers, snow shovellers—you name it. Those years taught us what truly makes a ski holiday unforgettable, and how to create a chalet experience that feels relaxed, friendly, and genuine.

WE LOVE OUR JOBS!

Today, we’re still as hands-on as ever. You’ll find us in our chalets in Bansko and Zakopane, welcoming guests, fine-tuning the little details, and making sure everything runs the way it should. Every activity, partner, and off-piste adventure we offer has been personally vetted by us. If it’s on the Snomads website, it’s something we trust and would happily do ourselves.

Along the way, we’ve been humbled by the support from our guests—countless reviews praising our team, our chalets, and the atmosphere we create. That loyalty has helped Snomads achieve something truly special: winning Best Ski Chalet at the World Ski Awards an unprecedented four times. For a small, independent company like ours, it means the world.

COME SKI WITH US THIS WINTER!

At the heart of Snomads is a simple promise:
Friendly hosts, honest service, great mountains, and holidays that feel like staying with old friends.

If that sounds like your kind of trip, we’d love to welcome you.

We know the commercial ski industry doesn’t have the greenest reputation — which is exactly why we’ve chosen to do things differently. As a proudly independent company, we’re committed to delivering unforgettable mountain time while keeping our impact on the environment as low as possible.

In our early years, we partnered with Carbon Footprint, supporting global climate projects and helping to offset more than 525 tonnes of CO₂ over a decade.

More recently, we’ve shifted our focus to positive, local action by working with Ecologi. In just one year, we planted over 1,200 trees in sustainable woodland — and for the 2025/26 season, we’re aiming even higher with a pledge to plant two trees for every guest.

Closer to home, we’re also working hard to reduce waste in resort. A large portion of our plastic is cleaned, processed, and turned into building materials for a long-term project in the Bulgarian countryside. Want to follow the journey? Drop us a message on social — we’d love to share more.

POLICIES

  • We cook with seasonal produce, supporting local artisans and market traders whenever possible.

  • We source exclusively local, pasture-fed red meat, helping to reduce carbon emissions while supporting responsible farming.

  • Depending on the winter our eggs are free-range and bought directly from weekly local markets.

  • We keep our spending within the resort, supporting local industries and family-run businesses at every opportunity.

  • We minimise food waste in the kitchen, reusing what we can and passing any suitable leftovers to our neighbour’s pigs and chickens.

  • We recycle tins, glass and cardboard to ensure these materials are properly processed.

  • We repurpose clean plastic, washing and drying bottles, containers and films before turning them into long-lasting building materials—locking in carbon and keeping plastic out of landfill.

  • We avoid single-use bottled water and steer clear of supporting unethical soft-drink brands.

  • We reduce energy use through strong insulation, with well-insulated walls and double-glazed windows throughout our chalets.

  • We use efficient appliances, with the majority rated A or AA, and continue to increase the amount of low-energy lighting wherever possible.

  • We keep paper and ink waste low, thanks to our fully online booking system.

  • We reuse packaging materials, burning waste paper and cardboard to help fuel our fires throughout winter.

  • We prioritise eco-friendly cleaning, using environmentally conscious products wherever possible.

  • We reduce water, electricity and detergent use by changing towels only when guests request it.

  • All chalets run on efficient, sensible heating systems, with several powered by sustainably sourced local wood or pellets.

  • We help guests minimise energy use by setting heating systems on timers that automatically reduce output while everyone’s out skiing.

  • We actively encourage low-impact travel, offering generous discounts and station transfers for guests who choose to arrive by train. Get in touch to learn more.

  • Expand renewable energy across all chalets, building on the success of Diana Ross & Supreme now running partially on an efficient heat-pump system.

  • Grow our solar capacity, following the installation of solar panels at Stardust 1 last season — with plans to roll out additional panels across our Bansko chalets.

  • Reduce reliance on fossil fuels by phasing in low-energy heating and smart-efficiency systems throughout all Snomads chalets.

  • Increase onsite energy generation, aiming for partial or full energy self-sufficiency in select chalets by 2027.

  • Introduce real-time energy monitoring to track, reduce, and transparently report our consumption each season.

  • Develop a long-term renewable roadmap, ensuring every future renovation or new build prioritises green technology from day one.

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ETHOS

By reducing our carbon footprint, reducing plastic waste, supporting local producers, we’ve created a sustainable base for a truly authentic winter holiday.

We’re always looking for ways we can reduce our negative impact on the environment and operate more sustainably. We’re also super keen to hear your ideas so please feel free to get in touch.

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