Q – What is included in the holiday price?
Stays at Shark’s Lodge include:

• 7 nights accommodation, towels and bed linen
• Daily breakfast
• Lunch (5 days, Full Board stays)
• Daily Surf Lessons including board & wetsuit hire
• Daily Yoga classes
• Daily CrossFit workouts
• Climbing lessons
• Canoe/kayak trips
• Use of swimming pools, tennis courts, & BBQ area
• Lodge WiFi

The following items are not included but we can help arrange some of these:

• Transfers 
• Childcare
• Insurance
• Flights

Q – Can I do a short stay?
Our usual stays run Sunday to Sunday (7 nights), we may be able to offer short stays, please enquire.

Q – What payment methods do you accept?
Visa, Mastercard, American Express.

You can also pay by bank transfer (BACS/Faster Payments). If you’re making a transfer from a non-UK account please ensure you pay both the beneficiary and payee charges.

Q – Is there a charge for using a credit card?
We accept Visa, Mastercard, and AMEX. There is no charge for personal accounts.

Q – What deposit is needed to secure the holiday?
If you would like to book we require a non-refundable deposit of 30% to secure your stay.

Q – When do I have to pay for my holiday in full?
Your final balance is due at least 8 weeks before your arrival date. You will be sent a gentle reminder via email when the balance is due.
Full booking terms and conditions can be found here

Q – Do the instructors speak English? 
Our instructor partners all speak fluent English, as well as Spanish, Portuguese, French, and Dutch.

Q – What activities are included in my stay?
Surfing, yoga, crossfit, canoeing, and kayaking, as well as climbing, are all included in your stay. All equipment is provided including yoga mats. All activities are weather-dependent.

Q – What are the child prices?
Our child discount is 50% off the adult price and applies to children under the age of 13 at the time of travel. Infants under the age of 3 stay for free. 

Q – Can my children have activity lessons? 
Group lessons are available for all activities for those aged 12 and above. Those under 12 can still have lessons but these need to be private lessons.

Q – I have a dietary requirement, can you cater for me? 
Absolutely, just make sure this has been noted so we are aware prior to your arrival. 

Q – What will the weather be like? 
Better than the UK! The Summer months can bring highs of over 31 degrees Celcius, with averages in the high teens to well into the twenties. So bring you hat and suncream.

Q – Are there Hairdryers? 
These can be supplied upon request.

Q – Are there towels and bathrobes in the chalet? 
Yes, hand and bath towels are provided. Bathrobes are not available.

Q – Do I need to take my own toiletries?
We supply complimentary shower gel. Hand soap is also provided. 

Q – Is there Wi-Fi in the chalet? 
Yes, Wi-Fi is available in Shark’s Lodge, the team will provide you with the code on arrival. 

Q – What time can I check-in? 
Rooms will normally be ready by 3pm at the latest. However common areas will be available for you to use if you arrive before your room is ready. 

Q – What time do I need to check out? 
We ask all guests to vacate their rooms by 10am on their day of departure. Common areas and space for the storage of luggage will be available until you depart.

Q – My departure is in the evening can I use Lodge facilities on my departure day? 
If you have a late transfer you are welcome to use some facilities. Be aware though that staff will be busy getting ready for new arrivals.

Q – What Portugal Airport do I need?
Lisbon International Airport is the closest, with a travel time of only 1 hour.

Q – Can you provide transfers?
We are unable to arrange transfers but can provide the details of a local transfer company upon request.

Q – Are there alternatives to getting a transfer?
There are excellent transport links between Lisbon and Peniche. Peniche does not have a train station but is well served by express buses with very low fares. Alternatively, you may wish to rent a car for your stay, allowing you to explore further afield. 

Q – Is there parking available at the chalet if we drive out?
Yes, there is plenty of free parking outside Shark’s Lodge.

Q – When do I provide all the names and travel information for my group? 
Please provide the guest and travel arrangements of your group as soon as possible.

Q – Do you recommend anything else to bring? 
Swimwear. As well as our swimming pools, there a plenty of beaches!!

Activewear & trainers. Even if you don’t plan on being very active we recommend bringing some items just in case you change your mind.

Suncream. It can reach over 31 degrees in the Summer months so bring plenty of good quality suncream, with a high UVA & UVB rating or factor.

Insurance. Obviously, it goes without saying that you should always have holiday insurance and we strongly encourage all guests to have this and check it covers them for activity sports. We also recommend that in addition, you bring your EHIC/GHIC (European/Global Health Insurance Card).

Details and information in these FAQs do not form part of our terms and conditions and we will not be bound by information which is provided in them on a goodwill basis.